Our history

 

Agility, technology and expertise to enhance the customer experience

eFrontech supports businesses in their digital transformation projects, offering them the functional experience, technological expertise and agility of a software services company dedicated to the customer relationship. Since it was established in 2000, eFrontech has specialised in consultancy and high value-added integration of our developer partners’ CRM and BI solutions, as well as developing its skills and service offer around the solutions of the best-known developers: Salesforce, Microsoft, Oracle and Tableau Software.

Our mission

Support our customers and bring their digital transformation to life, enabling them to get the most out of CRM and BI solutions, and more broadly, digital technology.

Our No.1 priority

Provide our customers with a high standard of service, efficiently and pragmatically, drawing on our strong technical and functional competencies. Our commitment to quality is aimed at developing a long-term relationship with our customers based on trust.

Our commitment

Guarantee our customers satisfaction for services related to their applications, covering customer experience and data analysis:

  • Offer high added value and optimised, up-to-date solutions.
  • Be their long-term IT partner of choice, working efficiently and pragmatically.

Innovation – Driving our development

Innovation as the driving force of our development:

  • Focused on the success of cloud-based projects, eFrontech provides a full range of services supporting every customer experience solution offered by Salesforce, Microsoft and Oracle.
  • eFrontech has built on its partners’ solutions with Aero, an innovative mobile app designed to enrich the user experience.
  • In business intelligence, eFrontech is putting its energy into the new data visualisation and agile BI solutions of its strategic partners Tableau Software, Microsoft, Salesforce and Oracle.

Key figures

 

In just over 17 years, eFrontech has implemented more than 160 projects for customers ranging from large companies to medium-size enterprises, in all sectors of activity.

Services, Transport

26%

Life Sciences, Pharmaceuticals

25%

Banking, Insurance

20%

Telecoms, Utilities

10%

Retail, Distribution

7%

Industry

6%

Public Sector

6%

Our team

Edith LETOURNEL

Edith Letournel
CEO

Jean-Philippe SCHLOSSER

Jean-Philippe SCHLOSSER
Associate Director, Practice Director Oracle

FabRICE LEFEUVRE
Associate Director, Practice Director Microsoft and BI

Our partnerships

 

“We are committed to building and maintaining in-depth and close partnerships with the leading developers in order to guarantee the success of your projects”

Jean Philippe Schlosser
Associate Director

Oracle

Boasting a 17-year partnership with Oracle, we are recognised as a key player in the customer experience and BI field. We provide services that enable your customers to maximise their ROI from Oracle’s marketing, CRM and BI solutions. Our close partnership with Oracle gives us the credibility to advise our customers, implement and guarantee the long-term performance of their solutions in close cooperation with Oracle.

See our Oracle offer

Salesforce

Salesforce, the no.1 CRM platform enables businesses of all sizes in all sectors to harness the potential of the cloud to boost sales, retain customers and increase their productivity and performance. As a supplement to its recognised sales, customer service and marketing solutions, App Cloud and social collaboration development platforms (portal, Chatter), Salesforce is constantly innovating and leading us into new areas with artificial intelligence, which will be the main development and performance driver in the future.
Drawing on its advanced product expertise and CRM project experience, eFrontech has been providing Salesforce-based solutions for its clients’ projects and missions for several years. In addition to consultancy services and expertise aimed at Salesforce customers, our team guarantees that your solution will be implemented with optimum efficiency and agility.
eFrontech is increasingly adding value in the Salesforce ecosystem, including offering its own Aero offline mobile solution connected to Salesforce.

See our Salesforce offer

Microsoft

Dynamics 365 offers a new approach to your specialist apps (sales, marketing, service, customer portal) with three main benefits: offering your customers an exceptional experience, improving your teams’ productivity and being able to make informed decisions to increase your sales.
As a CRM and BI expert for 16 years, eFrontech uses Dynamics 365 (Office 365, Dynamics CRM and Power BI) to help customers collect, structure and evaluate their CRM data.

See our Microsoft offer

Tableau

Tableau helps users to see and understand their data. It enables you to quickly analyse and visualise data, independently of size, format or subject. With the result that all users can interpret their data without the need for programming.
With expert knowledge of the entire data transformation chain, eFrontech takes a highly pragmatic approach to Tableau projects, supporting and training specialist users based on their own data so they can quickly start working autonomously.

See our Tableau offer

Our site

26 Quai Charles Pasqua,
92300 Levallois-Perret

T: +33 (0)1 40 89 20 02
E: contact@efrontech.com

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